Privacy Policy

Last updated: 1 January 2026

Who runs this site

SEO Dons Ltd operates this website (commercialheatpumpinstallers.co.uk).

What information is collected

• Information you provide: name, email, phone, postcode, and details about your premises when you complete a quote or contact form.
• Automatic information: IP address (anonymised), browser type, pages visited.

How your information is used

• To respond to your enquiry and provide a quotation.
• To follow up if your initial enquiry doesn't progress immediately.
• To comply with legal obligations.

Lawful basis for processing

You can withdraw consent at any time.

How long your data is kept

Quote enquiries are retained for 24 months. Customers' contractual data is retained for 7 years after the end of the contract for legal and tax compliance.

Who your data is shared with

• Form submissions are processed by Formspree (USA) under their privacy policy.
• Subcontractors and engineering partners may be given site-specific information needed to deliver your project.

Your rights

Under UK GDPR you have the right to: access your data, correct it, erase it, restrict processing, port it, and object to processing. You can also complain to the Information Commissioner's Office.

Changes to this policy

The date at the top of this page will reflect any changes. Material changes will be communicated to subscribers directly.